Employee engagement is one of the three main challenges identified by Deloitte's Global Human capital 2014 report. 2,532 businesses and HR leaders across 94 countries responded to Deloitte's annual survey rating each of several potential areas of improvement. Results of the survey were subsequently grouped into three main challenges: Leadership development, attracting and engaging talent, and transforming and reinventing the human resources department.

Businesses struggle to engage the overwhelmed employee

One of the most dominant themes visited within the report is the need to effectively deal with what one of the authors of the report, Josh Bersin, calls overwhelmed employees. According to Bersin, the 9old adage of being chained to one's desk has been replaced with a reality that most employees find even more dreadful: being tethered to one's job 24/7. Rapidly evolving technology has come to redefine the work experience – blurring the line between work and personal life. Consequently, employees aren't the only ones suffering. Recent studies have found that the problem is a real detriment to businesses too. Overwhelmed employees tend to be less engaged in their work, and low levels of employee engagement have been linked to losses in profitability and productivity, as well as higher rates of turnover according to a Gallup survey of over 1.3 million employees worldwide.

Not only has technology become a critical and pivotal part of human resources, but we have also identified a new human capital issue discussed in this report: the overwhelmed employee. Organizations face an imperative to find ways to absorb more technology while simultaneously making it simple.

- Josh Bersin, Founder and Principal of Bersin by Deloitte

Access the full report: Global Human Capital Trends 2014, Engaging the 21st Century Workforce



April 30, 2015

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